Privacy & Data Protection Policy

1. Introduction & Scope of Policy

At Global Trust Packers and Movers, accessible from our official website and branch offices nationwide, protecting the personal privacy and data security of our clients is of paramount importance. This Privacy Policy document outlines the types of information we collect, how it is processed, stored, and protected during household shifting, corporate office relocation, car/bike transportation, and warehousing operations.

By requesting a moving quotation, engaging our shifting services, or interacting with our digital web portals, you agree to the collection and use of information in accordance with this policy statement.

2. Information We Collect

To prepare accurate written shifting estimates, assign appropriate container vehicles, and issue valid transit insurance policies, we collect the following categories of information:

• Personal Identification Data: Full name, primary contact phone number, alternate emergency numbers, and official email address.
• Relocation Coordinates: Origin pickup address, destination delivery address, floor elevation, elevator availability, and preferred shifting dates.
• Consignment Inventory Details: Complete itemized list of household goods, furniture dimensions, electronic appliances, and vehicle registration details (for car/bike carrier transport).
• Technical & Web Data: IP address, browser type, device identifiers, and session cookies collected when submitting online quotation forms on our web portal.

3. How We Use Your Information

The personal data provided to Global Trust Packers and Movers is strictly utilized to deliver efficient and transparent relocation services, including:

4. Data Security & Storage Assurance

We implement robust technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or unlawful disclosure. All electronic databases are protected behind secure firewalls and SSL encryption protocols.

Strict Zero-Spam Guarantee: Global Trust Packers and Movers NEVER sells, rents, leases, or trades customer contact numbers or personal details to third-party telemarketing companies under any circumstances.

5. Authorized Third-Party Operational Disclosures

Your personal details are disclosed strictly on a need-to-know basis only to essential operational entities involved in your move:

• Assigned Packing Crew & Driver: Pickup address and contact numbers provided to assigned crew supervisors for location navigation.
• Insurance Underwriters: Inventory declaration sheets submitted to licensed insurance partners for formal policy issuance.
• Statutory Authorities: Disclosed only if required under Indian law, court orders, or state border transport inspection rules.

6. Web Cookies & Portal Analytics

Our web portals use essential cookies to maintain user session state, store active quote requests, and measure website speed performance. You can disable cookies through your web browser preferences; however, certain interactive quotation tools may experience limited functionality.

7. Your Data Rights & Grievance Redressal

Clients retain the right to inspect, update, or request the deletion of their personal contact records post-completion of relocation services, subject to statutory tax accounting retention laws.